How to replace the default logo with your company logo in the snap-ins widget which was hosted in your Website( I have hosted in visualforce page for testing)
Customers might be hosted your snap-ins code in your website and have a requirement to replace the minimized chat window logo with their company logo To achieve this developer should have to play…
Embed Salesforce Surveys into Chat Page
Most of the vendors wants to offers surveys to get the feedback from customers to improve support experience and to provide better support. There are several ways where we can collect the feed …
How to debug 'There is a Connection Issue' in Embedded Services (Formerly Snap-ins)
During the development you may experience the following error 'There is a Connection Issue' while initiating chat from Snap-ins after user Click 'Start Chatting ' Button from widget …
Configuring Einstein Bots
Configuring Einstein Bots What’s all about Einstein bots? 1. Nothing but chat bot 2. Digital Support Agent 3. Only designed to support specific limited queries like order sta…
Social Plugin