Showing posts with the label case emailsShow All
Error 'An email can't have more than 1 sender' while sending an email
You may get the error mentioned below while sending email. Error: An email can't have more than 1 sender Could be the reason if you have predefined value set for the FROM ADDRESS field, you may …
Update the case status on new case incoming email
Most of the support organizations have a requirement to change the case status to 'working/in-progress' as soon as the new incoming mail created on the case. This is one of the best approach …
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